Products will be purchased from boutiques/official websites/HARRODS/SELFRIDGES/OUTLET
Packaging and receipts may vary when purchased from different stores
After purchasing, the complete packaging with a paper bag (if provided) will be sent out
Note
As products are handmade, dimensions may vary slightly.
Please note the following before purchasing:
All product photos may vary in color due to camera/computer/phone display
The actual product shall prevail
For more product information, please refer to the official brand website
Products cannot be canceled or refunded after purchase, please consider carefully before buying
After placing an order, our shop will go to the boutique for procurement
During procurement, we will check to ensure that there are no problems with the product
In addition, photos/videos will be taken before the product is shipped from the UK
These will be sent to the customer as a purchase record
After procurement, products will be consolidated with other items and shipped to Hong Kong for delivery as soon as possible
Typically, products arrive in Hong Kong for face-to-face collection/SF Express free shipping within approximately 5-14 days
✅ 100% Authenticity GuaranteedAll products purchased directly from UK boutiques, department stores, and official websites. If fake, 200% full refund.
📦 Packaging & ReceiptOriginal brand packaging (box, shopping bag, dust bag) and photocopied receipt or Gift Receipt included.
🚚 Delivery (Hong Kong)DHL from UK, SF Express local delivery. 5–14 days to HK. Free SF Express on orders over HKD 345. Express DHL 3–5 days (extra HKD 300–600).
🏪 Pickup12/F, Yuk Ging Commercial Building, 8 Hysan Avenue, Causeway Bay. Tue, Thu, Fri: 16:30 – 19:30
↩️ RefundCancellation available before purchase. No refund after purchase for personal reasons. Contact us within 24 hours of receipt for any obvious issues.
① Place OrderBrowse our website, select your product, and place your order with your personal details and delivery address.
② PaymentPay via FPS or credit card after placing your order. Orders unpaid within 48 hours will be automatically cancelled.
③ Purchase ConfirmationOnce payment is confirmed, we purchase from UK boutiques and send you photos for confirmation.
④ DispatchDHL dispatched from UK. Standard 5–14 days to HK, express 3–5 days.
⑤ ReceiveOnce arrived in HK, we'll notify you. Choose SF Express delivery or self-pickup at our Causeway Bay office.
Is it authentic?All purchased from official UK boutiques with brand packaging and receipt. 200% money-back guarantee if fake.
When will I receive it?Typically 5–10 days to HK (max 14 days, excluding weekends). Express DHL 3–5 days, extra HKD 300–600.
Can I cancel my order?Cancellation available before purchase. No refund after purchase for personal reasons.
Can you source products not listed?Yes! WhatsApp us a photo or model number for a quote.
Referral reward?WhatsApp us after your friend completes a purchase to receive HKD 100 (applicable on orders over HKD 9,900).
Google review reward?Screenshot and send via WhatsApp to receive a HKD 50 gift card.